At Fizz & Aura we aim to get your crystals to you as quickly and safely as possible. Below you will find details of our shipping options, costs and delivery times.
Standard UK Delivery
Cost: £5.00 per order
Carrier: Royal Mail Tracked 48
Delivery time: 2 working days
Processing 2 working days
Next-Day Delivery
Cost: £10.00 per order
Cut-off time: orders placed and paid for before 11 am (Monday to Friday)
Delivery time: next working day
Carrier: Royal Mail Special Delivery
International Shipping
We currently ship within the UK only. If you would like us to arrange international delivery, please contact our customer service team for a bespoke quote.
Order Processing
Orders are processed Monday to Friday, excluding bank holidays
You will receive a confirmation email when your order is accepted and a dispatch email with tracking details once it leaves our warehouse
Please allow up to 24 hours for processing before your chosen shipping service begins
Lost or Damaged Parcels
If your parcel is delayed, lost or arrives damaged, please contact us on:
• Email: hello@fizzandaura.co.uk
• Phone: 01952 375 852
We will investigate with the carrier and arrange a replacement or refund where appropriate.
Questions?
If you have any queries about shipping, delivery times or options, please get in touch at hello@fizzandaura.co.uk or call 01952 375 852.